Meet Scientific Games’ New CEO and President, Kevin Sheehan

Scientific Games set sail for the next adventure when it named Kevin Sheehan as the company’s new President and CEO in August. He was the former CEO and President of Norwegian Cruise Line. Sheehan is excited to build on the existing momentum, as he leads Scientific Games into its next phase of growth and innovation.


Sheehan describes his leadership style as a reflection of his energy, passion and commitment to customer service, employee engagement and shareholder value. “I have had success driving shareholder value by taking a fresh look at existing businesses, breaking down silos, driving innovation, and inspiring employees to deliver great results for the company and our customers,” he stated.

Getting up to speed won’t be a challenge. “I’m fortunate to work with 8,400 team members who know the gaming and lottery business inside and out. I’m listening to them, learning from them, spending time with our customers, and asking a lot of questions,” said Sheehan.

Not surprisingly, there are many parallels between the cruise business and the lottery and gaming space. “The cruise business is all about offering the best guest experience, developing loyal patrons, and delivering innovative and entertaining experiences that differentiate your company from the competition,” stated Sheehan. “In the lottery and gaming industries, you require innovative and engaging game content that keeps players entertained, while offering a robust suite of back-end technologies that deliver operating efficiencies. The focus is B2B, but also B2C –your end-user is the player … the consumer of that great game content whether it is a slot machine, a social casino game, an instant lottery game, or an engaging table game.”

Sheehan’s stellar career has spanned the financial, hospitality, travel and entertainment sectors for global businesses. “This experience gives me unique insights into customers like ours in the entertainment space; the necessity of innovating for the future; the significance of seamlessly integrating business divisions; and the importance of fiscal discipline when leading leveraged companies,” he stated.

Reprinted with permission from La Fleur’s Magazine.

This content is offered by Scientific Games.

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Synopsis

Français
Rencontrez le nouveau directeur général et président de Scientific Games, Kevin Sheehan. En août, Scientific Games a changé de cap avec la nomination de l’ancien directeur général et président de la Norwegian Cruise Line, Kevin Sheehan, au poste de président et directeur général. L’esprit de leader de Kevin Sheehan est le reflet de son énergie, de sa passion et son engagement pour le service à la clientèle, l’implication des employés et la valeur des actionnaires. Sans surprise, il existe de nombreuses similitudes entre le marché des croisières et celui des jeux de hasard. « Le marché des croisières cherche à offrir la meilleure expérience aux invités, en se constituant une clientèle fidèle et en proposant des expériences innovantes et divertissantes dans le but se différencier des concurrents », a déclaré Kevin Sheehan. « Dans l’industrie des jeux de hasard, il faut des contenus ludiques innovants et attirants qui divertissent les joueurs continuellement, tout en offrant un solide ensemble de technologies de programmation permettant une mise en application efficace. Scientific Games est tournée vers un marché B2B, mais nous nous concentrons sur le consommateur de ce contenu ludique, qu’il s’agisse d’une machine à sous, d’un jeu de casino, d’un jeu de tirage ou d’un jeu de table. » L’incroyable carrière de Kevin Sheehan l’a amené à travailler dans les secteurs de la finance, de l’hôtellerie, des voyages et du divertissement dans le cadre d’activités internationales. « Mon expérience m’apporte un regard unique sur les clients tels que les nôtres dans le monde du divertissement, sur la nécessité d’innover et de se tourner vers l’avenir, l’importance d’intégrer continuellement des divisions d’activité, et l’importance de la rigueur fiscale lorsqu’il s’agit de l’exploitation d’entreprises à levier financier », a-t-il déclaré.
Español
Conozca a Kevin Sheehan, nuevo presidente y director ejecutivo de Scientific Games. Scientific Games izó en agosto las velas para su siguiente aventura, con la designación de Kevin Sheehan como nuevo presidente y director ejecutivo. Kevin fue, anteriormente, presidente y director ejecutivo de Norwegian Cruise Line. El estilo de liderazgo de Sheehan es un reflejo de su energía, pasión y dedicación por la atención al cliente, el compromiso de los empleados y el valor para los accionistas. No debe sorprender que existan muchos paralelismos entre el negocio de los cruceros y el espacio de juegos y loterías. «El negocio de los cruceros consiste en ofrecer la mejor experiencia para los huéspedes, desarrollar clientes leales y proporcionar experiencias innovadoras y entretenidas que diferencien a su empresa de la competencia», afirmó Sheehan. «Los sectores de la lotería y el juego necesitan contenidos innovadores y atractivos, que mantengan entretenidos a los jugadores y, a la vez, cuenten con un sólido conjunto de tecnologías de respaldo que proporcione operativas eficaces. Scientific Games es B2B o de negocio a negocio, pero nuestro interés se centra en el consumidor de contenido jugable excelente, ya sea una máquina tragaperras, un juego en un casino social, un juego de lotería instantánea o un atrayente juego de mesa». La estelar carrera de Sheehan ha abarcado sectores como las finanzas, la hostelería, los viajes y el entretenimiento para empresas globales. «Esta experiencia me proporciona conocimientos únicos sobre clientes como los nuestros en el sector del entretenimiento, la necesidad de innovar para el futuro, la importancia de que las divisiones comerciales se integren de forma fluida y la importancia de llevar una sólida disciplina fiscal cuando se dirigen empresas influyentes», declaró.
Deutsch
Lernen Sie den neuen CEO und Präsidenten von Scientific Games, Kevin Sheehan, kennen. Scientific Games stellt mit der Ernennung des ehemaligen CEO und Präsidenten einer norwegischen Kreuzfahrtgesellschaft, Kevin Sheehan, zum neuen Präsidenten und CEO im August die Weichen für ein neues Abenteuer. Der Führungsstil von Sheehan ist eine Widerspiegelung seiner Energie, Leidenschaft und seines Engagements für Kundendienst, Mitarbeitereinsatz und Shareholder-Value. Und es überrascht nicht, dass es zahlreiche Parallelen zwischen dem Kreuzfahrtgeschäft und dem Lotterie- und Spielbereich gibt. „Beim Kreuzfahrtgeschäft geht es darum, dem Gast eine maximale Erfahrung zu bieten, Stammgäste zu gewinnen und innovative und Unterhaltungsprogramme zu liefern, die das eigene Unternehmen von den Wettbewerbern unterscheiden“, erklärt Sheehan. „In der Lotterie- und Spielbranche braucht man innovative und ansprechende Spielinhalte, die den Spieler fortlaufend unterhalten, und muss man zugleich eine stabile Folge an Backend-Technologien liefern, die einen effizienten Betrieb ermöglichen. Scientific Games ist ein B2B-Unternehmen, unser Schwerpunkt liegt jedoch auf dem Kunden dieses tollen Spielinhalts, ob es dabei um einen Spielautomaten, ein Social-Casinospiel, ein Sofortlotteriespiel oder ein anspruchsvolles Brettspiel geht.“ Die steile Karriere von Sheehan umspannte den Finanz-, Gastronomie-, Reise-und Unterhaltungssektor für globale Unternehmen. „Diese Erfahrungen verschaffen mir einen einzigartigen Einblick in solche Kunden wie diejenigen im Unterhaltungsbereich; die Notwendigkeit, in die Zukunft zu investieren; die Bedeutung nahtlos integrierter Geschäftsbereiche sowie die Bedeutung von Steuerdisziplin bei der Führung fremdfinanzierter Unternehmen“, erläutert er.

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