EL Innovation Methodology Workshop, 13-14 November 2017, London UK

How do you solve problems and create brilliant solutions at the speed of a startup or a tech company? That was the question that participants from 25 European Lotteries grappled with on November 13th and 14th 2017, at an EL Innovation Methodology Workshop in London.

The workshop was facilitated by Decoded, one of the world’s leading digital and innovation education companies. During the first day, attendees tackled the question of ’What can you do with technology?’ Fuelled by a nutritious breakfast of brain-food, attendees were set their task: to code their own app using HTML, CSS, APIs and Javascript, in just a few hours.

In doing so, they took a journey through the technologies that are shaping the world around us. Big Data, Machine Learning, Artificial Intelligence, the Internet of Things and Blockchain were all demystified, debated and evaluated: how could these technologies shape the future of European Lotteries?

With all of this technology at their fingertips, on day two participants were challenged with another simple question: what should you do with it all? They were then set a brief to launch a fantasy start-up, in just a day. In doing so, they learnt why innovation is so important to European Lotteries, and how practices from disruptive businesses such as AirBnB and Raffler can be adopted by more traditional organisations.

Attendees tackled an amazing array of challenges, from ‘Start a new lottery for bankers’ to ‘Start a new lottery for dog owners’. They all took a quick-thinking, hands-on approach to using tools and techniques, adapted from the design and start-up sectors. This included getting to know their customers – in person – by stepping out of the building and interviewing real people on the street.

They then focussed their attention on rapidly prototyping and testing potential solutions, using a build-measure-learn cycle and collecting feedback from new users of their services in real time. Finally, participants had to decide whether to pivot, persevere or stop – and in doing so, see that learning to fail is an important part of the innovation process.

Attendees then shared how they planned to return to their day-jobs – armed with new knowledge, vocabulary, insights and tools – ready to innovate more effectively than ever.

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Synopsis

Français

Atelier EL « Méthodologie d’innovation »

Comment résoudre des problèmes et créer des solutions brillantes à la vitesse d’une startup ou d’une société de technologie ? Voilà la question à laquelle les représentants de 25 opérateurs de loteries européennes se sont attaqués les 13 et 14 novembre 2017 lors de l’atelier « Méthodologie d’innovation » à Londres.

Les participants ont dû répondre à de nombreux défis, allant de « Créer une nouvelle loterie pour les banquiers » à « Créer une nouvelle loterie pour les propriétaires de chiens ». A la fin de l’atelier, ils ont évoqué comment ils comptaient reprendre leurs activités quotidiennes, équipés d’un nouveau vocabulaire, de nouvelles connaissances, et de nouveaux outils, et prêts à innover plus efficacement que jamais.

Español

EL Innovation Methodology Workshop

¿Cómo resolver problemas y crear soluciones brillantes a la velocidad de una empresa emergente o de una empresa tecnológica? Esa es la pregunta que trataron de resolver 25 loterías europeas el 13 y 14 de noviembre de 2017 en un EL Innovation Methodology Workshop (Taller de EL sobre metodología de la innovación) en Londres.

Los asistentes abordaron un despliegue de retos sorprendente, desde “Crear una nueva lotería para banqueros” hasta “Crear una nueva lotería para propietarios de perros”. Al final del taller, los asistentes explicaron cómo planeaban volver a sus trabajos, armados con nuevos conocimientos, vocabulario, puntos de vista y herramientas, y listos para innovar con más eficacia que nunca.

Deutsch

EL-Workshop zu Innovationsmethoden

Wie können wir ähnlich schnell wie Startups oder Technologieunternehmen Problemstellungen lösen und brillante Lösungen finden? Mit dieser Frage beschäftigten sich am 13. und 14. November 2017 auf einem EL-Workshop zu Innovationsmethoden in London Teilnehmer von 25 europäischen Lotterien.

Die Teilnehmer nahmen eine ganze Reihe von Herausforderungen in Angriff, von „Gründen Sie eine Lotterie für Banker“ bis hin zu „Gründen Sie eine Lotterie für Hundebesitzer“. Am Ende des Workshops teilten die Teilnehmer mit den anderen Anwesenden, wie sie – mit neuem/-n Wissen, Vokabular, Einblicken und Tools im Gepäck – wieder an ihre Arbeitsplätze zurückkehren und innovativer als je zuvor sein würden.

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